Naini Lake with cherry blossoms
Transparency First

Booking, Payment & Cancellation Policy

At Pahadi Tripz, we maintain a transparent booking and payment process to ensure a smooth travel experience for our guests.

Booking Confirmation

To confirm any of the following services, a 40% advance payment is required at the time of booking:

  • Tour Packages
  • Hotel Bookings
  • Cab Services
  • Bike & Scooty Rentals
  • Camping Packages
  • Trekking & Adventure Activities

Payment Structure

40%
Advance Payment

At the time of booking confirmation.

40%
Second Payment

At the time of check-in or service commencement.

20%
Final Payment

At the time of check-out or completion of the service.

Rescheduling Policy

  • Travel dates can be rescheduled up to 15 days before the travel date, subject to availability.
  • Rescheduling requests received within 15 days of the travel date may not be accepted.

Cancellation & Refund Policy

More than 20 days before travel
100% refund of the advance booking amount.
10–20 days before travel
20% cancellation charges apply. Remaining eligible amount will be refunded.
Less than 10 days before travel
No refund applicable due to prior commitments with hotels, transportation providers, camps, and other travel partners.

Important Notes

  • All refunds will be processed within 5–10 business days after approval.
  • All bookings are subject to availability.
  • In case of natural disasters, road blockages, weather disruptions, or government restrictions, rescheduling options will be offered wherever possible.
  • Pahadi Tripz reserves the right to modify itineraries or services due to operational requirements while maintaining service quality.

Have questions about your booking? We're here to help.

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